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Privacy Policy

Last Updated: 22/04/2024

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At Spark UGC LTD, we are deeply committed to protecting the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you access sparkugc.com. We operate in full compliance with the UK General Data Protection Regulation (UK GDPR).

 

Definitions
  • Personal Data: Information that directly or indirectly identifies you, examples include name, email address, IP address, location data, cookies, device identifiers, profession, and job role.

  • Processing: Any action involving your personal data, including collection, storage, usage, disclosure, and deletion.

 

Data We Collect

  • Information You Provide:

    • Contact details (name, email) when you subscribe to newsletters, fill out contact forms, or download guides and resources.

    • Profession and job role when you provide this information.

    • Account credentials (username, password) if you create an account on our site.

    • Any other content you voluntarily choose to submit to us.

  • Information Collected Automatically

    • Technical data (IP address, browser type, operating system, device information).

    • Usage data (pages visited, duration of visit, referral sources).

    • Cookie data (See our Cookie Policy below).

 

How We Use Your Data

  • To provide the features and functionalities of our website.

  • To communicate with you (newsletters, customer service inquiries).

  • To improve our website, offerings, and the guides and resources we provide.

  • To personalise your website experience.

  • To comply with legal obligations.

  • To protect the security and integrity of our website.

 

Disclosure of Your Data

We may share your data with:

  • Trusted third-party service providers who assist with website operations (e.g., hosting, analytics)

  • Law enforcement or government authorities if required by law.

  • Other parties with your explicit consent.

 

Your Rights under UK GDPR

  • Right to Access: You can request a copy of your personal data we hold.

  • Right to Rectification: You can correct inaccuracies in your personal data.

  • Right to Erasure (Right to be Forgotten): You may request deletion of your data under certain circumstances.

  • Right to Restriction: You may ask us to temporarily limit the processing of your data.

  • Right to Object: You can object to the processing of your data under certain conditions.

  • Right to Data Portability: You can ask to receive your personal data in a structured, machine-readable format.

  • Right to Complain: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) (https://ico.org.uk/).

 

Cookie Policy

  • Our website uses cookies; these are small text files placed on your device for the following purposes:

    • Essential Cookies: Necessary for the website to function.

    • Analytics Cookies: Help us understand website usage to improve it.

    • Functional Cookies: Remember your preferences.

    • Advertising Cookies: May be used to deliver targeted ads (with your consent).

  • Managing Cookies: Browsers let you control cookies. You can block, delete, or control their use.

 

Data Security

We implement technical and organisational measures to protect your data against unauthorized access, disclosure, alteration, or loss. However, no system is completely secure.

 

International Data Transfers

Your information may be processed outside the UK in countries with data protection laws differing from the UK GDPR. We ensure safeguards are in place when such transfers occur.

 

Children's Privacy

Our website is not directed at children under 13 (or the relevant age under UK law). We do not knowingly collect data from children.

 

Changes to this Privacy Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when changes were last made.

 

Contact Us

If you have questions about this Privacy Policy, please contact us at: info@sparkugc.com

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